Customer Reviews

Super fast delivery of my dream eatch :)

Hopeless waited six weeks and no watch arrived. Then asked to resubmit payment as this had expired due to the length of time of watch not being in stock.
Resubmitted payment then informed watch was no longer available a week later.
Very poor service. Should not advertise wathes that are not available.

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Dear Mick Adamson,

I am very sorry for the poor communication on our part regarding your order. This is certainly not the experience we want for our customers and we are looking to take your feedback onboard.

I am looking into this to see what has gone wrong on this order. I can see that you originally ordered the watch on 17th May which was on a 6+ week delivery timescale. Unfortunately the PayPal payment did expire as the watch wasn't ready until 24th June. I believe it was then paid for and sent but for some reason it was returned by DPD and we refunded it.

I believe this may have been an issue with DPD that compounded our error and led to the item being returned without your knowledge as I don't believe you requested this. We will be speaking to our DPD account manager to learn why they returned this instead of completing the delivery to the address we provided from your order.

If I can assist you further please do not hesitate to contact me directly.

My sincere apologies for any inconvenience caused,

Kind regards

Scott

Delighted with my purchase of Radley rose gold earring set. These are earrings are very dainty, small sized but very cute. They arrived promptly as specified excellent value, and good postal service.

Great price. Great communication. Arrived when it should have.

Thank you so much for ordering the Orient watch my son wanted. A beautiful watch for his 21st birthday and great service from yourselves. Thank you.

Excellent service, quick delivery, definitely recommend

Fantastic service and thank you for quick delivery and great price.

Hi there unfortunately I was not happy with the watch. As I need a heartrate monitor on screen. And the sunnto does not have that on home screen . Returned today for refund thanks Mr tenniswood.

Top class service. Love my Tissot watch.

Wanted an original Elliot Brown strap for my Canford, they had it in stock, free shipping and I’m glad to say it arrived faster than they said it would via dpd. Absolutely made up and very happy! Top class service guys, thank you!