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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
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01926 298499
MON - SAT / 9AM - 5PM
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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Very fast service and delivery. Would recommend.

reviewed 03/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
This Longines Conquest Heritage watch combines traditional design with a hint of 'bling'. The contrast of the rose-gold toned hands and the black dial works well for reading the time. There are no fiddly date or day displays to manage and the resulting simple, clean design is all the better for that from my perspective. It is a watch that is suited to multiple everyday occasions. The self-winding automatic mechanism has a power reserve rated as up to 72 hours. The leather strap complements the appearance of the 38 mm cased watch and fits my wrist well. Although categorized here and elsewhere as a men's watch, it is included on the Longines website among the unisex category, so may well have broad consumer appeal.

It arrived safely in perfect condition the day following my ordering it.

reviewed 03/08/2024

VERIFIED FIRST CLASS CUSTOMER
1 Quality
1 Value
2 Ease of use
2 Style
1
Overall Rating
Product:
Ordered a new £420 watch and this company sent out an item with no tags, no protective films and the back of the watch covered in scratches. Clearly they tried to get away with sending out a returned item as a new item.

Disgraceful and I will never use this company again. Dreadful behaviour.

----

Dear Karl Partridge,

We're extremely sorry that you received an item in this condition. I can assure you that this is far below our normal standards and should never have reached you in this condition. I can see that the item has now been returned and refunded.

I will be speaking to my members of staff in question to prevent this from occuring again. We are an authorised Seiko retailer with very high standards for our customer service.

If there is anything we can do to improve your experience, for example a significant discount on a future purchase, please do not hesitate to reply to this.

My sincere apologies for any inconvenience caused,

Kind regards

Scott

reviewed 03/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 02/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
An excellent product with lots of features I will need to work through to get the most out of it!
Excellent service from First class watches

reviewed 02/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
First class service at a very fair price. I am well pleased with my purchase.

reviewed 02/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
I couldn't agree more with the previous review of both this watch and the service I received. The photos of this beautiful Tissot do not do it justice, the quality and feel are top quality and it is a pleasure to wear on my wrist. I am delighted. I am also a woman and find it a perfect size and so clear to read. Thank you First Class Watches for such a fast delivery.

reviewed 02/08/2024

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Easy to order online and quick delivery. Good discount on the Tissot Le Locle watch and I'm very pleased with it.

reviewed 02/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Garmin Epix pro 51mm.

Amazing watch at an amazing price. Excited to get exploring with it.

Purchase was easy and deliver was next day.

reviewed 01/08/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Absolutely fabulous watch, I am delighted. Service is excellent, ordered late Friday evening, Delivered Sunday lunchtime. Price exceptional. Well done First class watches, they live up to their name

reviewed 31/07/2024

VERIFIED FIRST CLASS CUSTOMER
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