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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM
15% off* full priced products with code CM15
and further 10% off* sale items with code CM10
Cyber week items reduced:   Men's Sale   |   Women's Sale
*Excludes certain products/brands and finance orders

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I've just purchased the Hamilton khaki field king automatic from first class watches. I bought from them online and the service was quick easy and I opted for a Sunday delivery. The watch itself is fantastic and everything I need in a watch and I love the look of the day date complication and the leather strap. I will definitely purchase again from first class watches as their prices are hard to be beaten as well. Thank you for making my purchase a great experience.

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First class service. Ordered my watch Saturday morning. Had updates on picking and despatch. Delivered Sunday afternoon. Can't fault this company. Watch is so nice. As described and has had complements when wearing it. Definitely be ordering from here again

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Got this beautiful Bering watch and buying experience was quite good.
From buying to delivery, everything was quick and easy.
Would recommend First Class watches.

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I used First Class Watches' price match guarantee to get a Garmin Instinct Solar 2x. I'm so glad that I did, and not because of the lower price, but because of the professionalism and speed of service provided. My purchase came two days after I paid for it and has a two-year warranty because First class Watches is an authorised Garmin dealer. I'm really happy and impressed with the watch and the service that I have received thus far and will buy from them again.

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great service, Casio watch as advertised at best price I could find and rapid delivery.

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Used this company twice. More than happy. Outstanding service

reviewed 11/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Seiko Arnie. A wonder watch. First Class Watches provided a wonderful service.
I saw this in a watch shop in Barcelona, tried it on but got in at a better price in the IK from First Class Watches!
I have an 8 inch wrist and it fits me perfectly.

reviewed 10/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Wanted the Epix pro 51mm, asked if first class did trade in’s for my Garmin at the time. They dont but they did instantly knock some money off the price of the Epix as a nice gesture and gave me a code so the price would be valid for 2 weeks. Fortunately I sold my watch, used the code and I got the Epix for the revised price. Ordered on a Friday morning and it was with me by midday on Saturday. First class service, simple ordering process and all round no fuss. Would definitely order again. The watch itself is fantastic!

reviewed 10/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
Very pleased with the watch, classic design, nice and easy to read. The delivery was also very quick and communications good.

reviewed 10/09/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
What a brilliant watch, love it, everything about this Marathon 41mm is superb, the service from FCW and Rowland in particular was spot on, he really did help me a lot, thanks

reviewed 10/09/2024

VERIFIED FIRST CLASS CUSTOMER
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