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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Bought Fenix 7 on Amazon delivered with 1 time pass code. Opened the sealed box to find it had been stolen so was dubious about buying online. No problem with FC watches

reviewed 10/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
4
Overall Rating
Great product and outstanding customer service

reviewed 10/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I don't usually leave reviews but felt I had to this time. After a little wait, I received my Festina Watch and it was beautiful just what I want and came in a lovely box. The level of service from placing my order to receiving it was excellent. I was kept uptodate at every stage. Would definitely recommend to my friends and would purchase from them again.

reviewed 10/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 10/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fenix 7 ! Great service, very helpful. Great watch! Thanks first class watches

reviewed 09/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Delighted with my new Seiko Presage cocktail time from FCW. Also delighted with the service, receiving the item within 24 hours of ordering. Thanks to Roland for organising the sale. I’ve always had good experience of FW and thoroughly recommend them

reviewed 09/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent product (Garmin Epix Pro) and price. They delivered in less than 24 hours with no fuss. Highly recommended!

reviewed 09/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Bought this watch for a treat to myself. I dont like shopping online . Glad I did from this store. Delivery was excellent , i also requested to have my watch strap adjusted . This was done at no extra cost . My watch fits perfectly . Excellent service .

reviewed 08/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This is the second time I've been to First Class Watches not only for purchases but also asking for advice. I have no hesitation in saying that should I have the need for a(nother) watch they would be the first people I'd go to: the price is good, delivery is good and the customer service is exemplary.Thank you

reviewed 08/07/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great customer service over the phone and watch arrived on day planned. Would use again.

reviewed 08/07/2024

VERIFIED FIRST CLASS CUSTOMER
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