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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM
15% off* full priced products with code CM15
and further 10% off* sale items with code CM10
Cyber week items reduced:   Men's Sale   |   Women's Sale
*Excludes certain products/brands and finance orders

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 26/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service from First Class Watches. My new Hamilton strap was ordered on Sunday and arrived on Tuesday and it was a great price too. Highly recommended.

reviewed 25/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I first saw the original Seiko Pogue in the '70s when I was ashore of my ship in the Persian Gulf, I didn't buy it then because I couldn't afford that and a watch for my wife, so I settled for a Citizen digi-ana and a ladies Seiko automatic. I've wanted one ever since, but the quality and/or price of used ones never persuaded me to buy one.
With the reimagined Pogue I have hit gold. I have always been a fan of Citizen Eco-drive, so the solar Seiko suits me and the watch itself is quite beautiful. Best price I could find from First Class Watches plus a 10% discount for my first order and great tracked delivery.
My Citizen has long gone but the ladies Seiko is still in service.

reviewed 25/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Love my new watch. Very fashionable and much more classy than my old black vivosport.
It has all the Garmin fitness options I need, running walking, cycling etc, much longer battery and easy to read notifications. Definitely a very "Smart" watch!

reviewed 25/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Was very satisfied with the service and the product I got from firstclasswatches

reviewed 25/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
'First class' service-thankyou. Delighted with my Herbelin 'Deco' -have already ordered another Herbelin watch !!

reviewed 25/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Hamilton Khaki Aviation Pilot Day-Date Automatic Air-Glaciers Edition (42mm) Blue Dial. Very Pleased with the watch. Good communications and next day delivery. So far so good.

reviewed 24/10/2024

VERIFIED FIRST CLASS CUSTOMER
1 Quality
4 Value
1 Ease of use
1 Style
1
Overall Rating
Order No 973020, Support ticket no 5402693, received my order last Friday not happy with the dial colour not as ordered light blue, had the watch two days then returned the watch for a full refund, no one has contacted me yet,

Dear Peter Thomas,
I can see your order has been fully refunded today and we have updated the description to reflect this item is turquoise and not light blue. My sincere apologies for any inconvenience caused.

reviewed 24/10/2024

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The lovely Raymond Weil watch for my wife arrived on the nominated day which was a Sunday -everything from the layout of the website with the detailed options through to the efficient delivery and presentation of the watch was excellent .Highly recommend this company.

reviewed 23/10/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Have bought a few watches from First Class Watches and can honestly say I've never had any problems whatsoever with them from ordering to delivery - everything's straight forward.
Well recommended.
Thank you

reviewed 23/10/2024

VERIFIED FIRST CLASS CUSTOMER
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