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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
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01926 298499
MON - SAT / 9AM - 5PM
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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Product:
The service you provided was first class,and the delivery time was brilliant.

reviewed 05/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
I bought a new Citizen watch. Competitive price. The watch strap was adjusted for my wrist. Perfect fit. The watch was also setup for me. I do appreciate that because it is a very complex watch until you get used to it. It was delivered next day. Really excellent service.

reviewed 04/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Product exactly as advertised, great quality and price and arrived promptly. Highly recommended

reviewed 04/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
I only ordered a strap, but it arrived really quickly, and was exactly what I needed. Great.

reviewed 04/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Superb at every step. Amazing value (best anywhere in the UK) for this sensational EPIX 51mm. AMOLED screen makes a huge difference over Memory-in-Pixel (MIP). Helpful, friendly comms. Split the order (watch in stock) to get the EPIX to me ASAP, additional titanium bracelet a week later (earlier than predicted). Purchased additional nylon bracelet for everyday outbound and workouts, will use Whitestone band for swimming, and titanium band for blinging! Most pleasing thing is being able to support a local business interacting with real people, and for someone born and bred in Warwickshire but now living elsewhere, for FCW to be based in Kenilworth was a total bonus. Definitely plan to visit FCW in person in the near future when back in town. Thank you!

reviewed 04/11/2024

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Beautiful watch, partner loves it. Very good quality. The team were very good at keeping me up to date about my order and dealt with it all very quickly.

reviewed 03/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Excellent service and updates on order. Fast delivery and beautiful watch. Extremely happy and would definitely buy from First Class Watches again.

reviewed 03/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Wonderful service and very quick delivery. Thank you for the wine voucher too

reviewed 03/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Sinn U50 Hydro Tegemented. Fine looking timepiece. At 41mm diameter and a slimmer depth, it is more of wearable size for a diver type watch, even on an average wrist size. Feels fairly heavy until you get used to it. The dial has to be seen to be believed, as it is so clear and easy to read from almost any angle, it almost doesn't look real. The bracelet and watch case are matt finish that looks like gunmetal colour. First start up was a bit strange in that when the time and date was set and the crown pushed in, it did not start up until about the third attempt. Weird. Once actually in motion, no problem. A link was very easily whipped out from either side of the strap, using the tools and thread lock goo provided in the box. Fine touch that. Overall totally impressed, love it.
Cheers. Thanks for the great shop service too.

reviewed 03/11/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
4 Style
5
Overall Rating
Product:
Delivery right on time, the watch is just right, very pleased.

reviewed 03/11/2024

VERIFIED FIRST CLASS CUSTOMER
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