Lifetime Guarantee Registration

You can register your watch online or via the post for servicing and protect your lifetime guarantee. We would definitely recommend this when purchasing a Rotary watch as it is an important lifeline if anything were to happen to your watch.

When you buy any Rotary watch it comes with a lifetime guarantee however there are terms and conditions you must meet in order to qualify and to maintain your validity. In order to qualify, your watch must be serviced at an official Rotary Service Centre every three years. This means that it is a requirement to have your watch sent in to Rotary and pay to have it serviced very three years otherwise you will lose the lifetime guarantee. You can view the lifetime guarantee here (PDF – 1.30MB). If you purchased your Rotary watch prior to January 2009 then it is subject to the brands two-year international guarantee (PDF – 204k) instead.

You are able to register your details to receive three month notice service reminders via email. These can be very handy to keep you on track and up to date with the watches service history. You can do this online here as well as registering your watch here too.

Please Note

All movements in Rotary wristwatches now have a lifetime guarantee. The only condition to this warranty is that you return the watch to Rotary Watches for a professional service at least every 3 years or when our reminder reaches you. Although servicing will be chargeable it will contribute to your Rotary’s long life through cleaning, lubrication, replacement of any worn parts, regulations and full testing. The lifetime guarantee is only valid if presented with a dated proof of purchase or till receipt from an authorised Rotary stockist. The lifetime guarantee excludes straps and glasses and does not cover damage caused by misuse, accident, wear and tear or neglect