[button color=”silver” link=”https://www.firstclasswatches.co.uk/blog/wp-content/uploads/2015/06/30.06.2015-First-Class-Watches-celebrates-10-years-of-online-retail.pdf”]Download PDF Version[/button]
10 Year Anniversary
First Class Watches are celebrating 10 years of fantastic customer service. The website was launched in 2005 after James Moore Jewellers noticed the continued growth of online retail. With the online market continuing to grow, First Class Watches’ dedication to great choice and customer service has ensured a growth from strength to strength. Currently, First Class Watches are an official UK dealer for over 60 watch brands, with over 5000 watches kept in stock. Established brands such as Seiko, Citizen Eco-Drive and Casio Premium are available, as well as emerging brands like the original, pocket-art inspired brand Pocket. This wide range of options ensures that customers will find what they need somewhere on the website.
First Class Watches have served hundreds of thousands of customers over the last 10 years, receiving hundreds of thousands of reviews. The ongoing commitment to great customer service has led to an average rating is 4.9/5 across services including Google, Trustpilot, Reviews.co.uk and ResellerRatings. “Great service. My husband has quite big wrists. I e-mailed the company in a “live chat” and they measured my choice of watch immediately to check it would fit,” said Andrea in her Trustpilot review. She added, “I ordered a week later and delivery was excellent. The watch fit well. Great price. I was very impressed. Thanks.”
First Class Watches was recently selected to become a Google Certified Shop, which helps shoppers to identify merchants who offer a great shopping experience. The Google Certified Badge, which is awarded to e-commerce sites that demonstrate a track record of ontime shipping and excellent customer service, is proudly displayed on the website. A dedicated team of knowledgeable staff are available to assist customers in their purchase. With an ongoing dedication to fantastic customer service, great prices and a fantastic range of watches, 2015 will be the best year yet.
Launched in 2005 by high street jewellers James Moore & Co, First Class Watches is a family owned and operated business who have used the power of internet retail to reach customers from all corners of the globe. More than ten years on, they are one of the UK’s largest independent watch retailers with hundreds of thousands of happy customers. Using their responsive website customers can browse a stock of over 5000 watches and more than 60 designer watch brands at their leisure. First Class Watches uses self-photographed 360 degree imagery, product reviews, price matching and free watch adjustment to allow customers to make an informed and quick purchases while receiving the same service and warranty they would expect from a retail store. For more information please contact press@firstclasswatches.co.uk or visit www.firstclasswatches.co.uk.
